Customer access log

The access log shows who on the team viewed or downloaded customer data. It helps you answer a customer or an authority asking who had access to their data.

What is recorded

• Opened the profile: every visit to a customer's page,
• Exported the customer's data,
• Exported the customer list,
• Printed the information clause or consent form.

Each entry shows who, when and from which IP address. Entries are kept for five years and can't be edited or deleted.

Browsing

1. Open Customer access log in the menu.
2. Narrow the list with Filter by customer, Staff member and Action.

The latest entries for one customer are also on their page, in the Access log tab. See the full log opens the whole list for that customer.

The owner and managers can see the log.