Car intake and protocol
For: owner and manager, reception
Updated October 28, 2026
When the car arrives, receive it with the intake protocol. Only then does the job move from Booked to Received.
How to receive a car
- On a job in the Booked stage click Receive car.
- Enter the Mileage. The last reading is shown next to it. If the odometer shows less, tick The odometer really shows less than the last reading.
- If you like, fill in Fuel level, Things left in the car and Existing damage, and add Intake photos (up to 20).
- The customer signs with a finger or mouse in Customer's signature. Leave it empty if the car was left without the customer.
- Click Receive car.
The mileage goes on the car's history, the photos on the job, and the job moves to Received.
Protocol
On the job, the Intake card shows what was recorded and the signature.
- Print protocol opens the protocol as a PDF to print.
- Email protocol sends it to the customer. The button shows when the customer has an email address.
Tip Photograph scratches and dents with the customer present. At handover it's easy to show the state the car came in.