Car ready and handover

When the work is done, let the customer know, take the money and hand the car back.

Car ready

On the job click Ready. The customer gets a text (or an email if they have no phone) saying the car is waiting for collection, with the amount due. If the car goes back into work and becomes ready again, the message goes out once more.

Handing the car over

1. On the Payment card click Take payment and record it. See the article Payments for a job for details.
2. If the customer wants an invoice, click Issue invoice.
3. Click Collected.

An unpaid car

If money is still owed, we ask Hand over an unpaid car? with the amount before handover. Click Hand over if the customer will pay later. We don't ask when an invoice has a bank transfer due date, e.g. for a company.

If something turns up at handover, Ready can go back to In progress. Once you click Collected, the job can't be changed.