Booking a car drop-off

A booking says when the customer will bring the car. You don't choose a mechanic or a bay: that is planned later on the Board.

New booking

1. In the Calendar click New booking or a free place in the grid.
2. Choose the customer. If they aren't there yet, add them on the spot with a name and phone number.
3. Choose the customer's vehicle by its plate, or click Add vehicle.
4. Choose the service, the date and a time from Free times that day.
5. Add Notes if needed and click Book.

The customer gets a confirmation with a link if the workshop sends confirmations.

Full window

Each half hour takes only a set number of cars. When a window is full you see a warning. If a manager allows the front desk to overbook, you can tick Book over the limit. Such a booking gets the Overbooked marker and is recorded in its history.

Tyres

A service done on a tyre bay doesn't take a drop-off window. Lessora Auto looks for free time on a tyre bay for the whole length of the service.

Tip To search several days at once, use Find a free time.