Calendar and bookings

• Drop-off calendar

  Reading the drop-off calendar: day and week, places left in each half hour and the tyre bays.

• Booking a car drop-off

  How to book a drop-off: customer, vehicle, service and time, a full window and tyre bookings.

• Booking statuses and opening the job

  What booking statuses mean, how to change them and how to open a job from a booking.

• Moving and cancelling bookings

  How to move or cancel a booking, and what the customer can do with the link in their confirmation.

• Waiting list

  How to put a customer on the waiting list and what happens when a matching time frees up.

• Freed times for waiting customers

  How to offer a freed time to waiting-list customers and to those who want to come earlier.

• Freed-time offer settings

  How long a freed time waits for the customer to answer, and what the customer gets in the offer.

• Today: your jobs

  The Today button opens your jobs on the board for the current day.

• Moving bookings off a closure day

  What happens to bookings when you add a closure day: a later time, another bay or cancellation.