Moving and cancelling bookings

You can move a booking to another time or cancel it. The customer gets a message about every change made at the workshop.

Moving

1. Open the booking in the Calendar.
2. Click Move booking.
3. Choose a date and a time from the free times and click Move.

On a computer you can also drag the booking to a new place and confirm. The same rules apply as when booking: the number of cars per half hour, and for tyres free time on a tyre bay.

Cancelling

1. Open the booking and click Cancel booking.
2. Choose a reason and confirm.

The time is freed at once. If someone is waiting for such a time, the front desk gets a notification.

The customer's link

The confirmation includes a link. On that page the customer can Confirm the booking or Cancel the booking. The link works until the booked time. After the late-cancellation limit the page shows the workshop's phone instead of the button, unless a manager allows cancelling by link then too. The customer can't pick a new time by link: the front desk moves the booking.