Waiting list

The waiting list holds customers who want to come in earlier than the first free time. When something frees up, Lessora Auto tells you.

Adding

1. Open Waiting list in the menu.
2. Choose the customer and the service.
3. Give a range of days (From, To) and, if needed, the Time of day: morning, afternoon or evening.
4. Add a Note if needed and click Add.

When a time frees up

When a booking is cancelled, Lessora Auto checks whether the time suits anyone on the list (same service, day in range, time of day). If so, the front desk and managers get an A slot for notification with the customer's name, and the entry is marked Slot found. Click Open the calendar and book the customer as usual.

Keeping the list tidy

• Find a time looks for free times for the entry.
• Once the customer is booked, the entry is marked Booked.
• Remove takes the customer off the list.

Tip If your workshop has freed-time offers, you can send customers on the list an offer by SMS. See the article Freed times for waiting customers.