Freed-time offer settings

For: owner and manager

Updated October 28, 2026

When the front desk offers a freed time, the place is held for the customers who got the offer. This is where you set for how long.

The section is shown only when freed-time offers are switched on for your workshop.

Time to answer

  1. Open Workshop settings → Booking rules.
  2. Under Freed slot offers enter Time to answer (minutes): 10 to 240.
  3. Click Save.

The time counts from when the message is sent. An offer ends 15 minutes before the booked time at the latest, even if the set time hasn't run out. After that the place is free again in the calendar.

What the customer gets

The customer gets a Freed slot offer message with a link. The page shows the service, the date and time, and an I'll take this slot button. The first to click gets the time. Anyone later sees that it's taken, with the workshop's phone number.

You change the message text in Workshop settings → Customer messages.

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